Lastminute.com is for holidays not software.
As most customers are aware your Access software is registration unlock code driven. Each year when you renew you need to apply a new unlock to extend the licence term. If you do not renew or if you do not apply the new unlock the software will provide users with notifications to warn you that the software will expire and after a short while the software will become locked preventing people from logging in. Likewise if you wish to extend your software’s functionality by perhaps purchasing a new module or adding extra users/employees then again we will supply you with a new registration unlock key.
New registration unlocks are generated by the software authors ‘Access UK’ rather than ‘Atlas’ your Solutions Partner. Access have always had a policy whereby they state that they will turnaround new unlocks within three working days or customers can pay a £25 premium for same day delivery. In the past Access have been promptly releasing the unlock codes within 24 hours of orders being placed and this has become recognised as the norm. More recently we have noticed that this is creeping towards 48 hours. This turnaround creep is being caused by an ever increasing customer base with thousands of licences to maintain, orders to process and some periods are busier than others, for example the recent Payroll Year end was manic! Access UK still strive for new registration unlocks within three days but where customers are used to same day turnaround we want to encourage you to place orders with sufficient time to meet your deadlines and avoid downtime.
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