Monday, April 30, 2012

Nantwich Gets its First FTTC Connection

TSM engineer Stuart McKindley blogs about being the first person in Nantwich to get super-fast broadband.

Fiber to the cabinet (FTTC) is the new super fast broadband service sweeping through the UK, transforming the potential speeds of most lines that are enabled for this service. A great deal of work has already taken place in the nationwide FTTC upgrades, however we’re still in the fairly early stages and currently most of the UK is yet to be FTTC enabled.

It’s felt like a long wait for FTTC to become available to my connection at home, Nantwich was certainly not at the top of the list for Openreach, so with great envy I’ve spent the last 12 months or so ordering super fast FTTC connections for other people, while having to make do with standard broadband at home. But finally last week my cabinet was enabled for FTTC and a few milliseconds later i put my regrade order through.

The engineer that arrived to install my new master socket was pleased to tell me that my cabinet was the first to go live in Nantwich, and not only that but i was the first person in Nantwich to get FTTC. It is now all up and running and is noticeably quicker, and my speed test result showed that my line now had a downstream speed of 37Mbps, a lot quicker than the 5Mbps speed the connection ran at previously. If it follows the same trend as the other lines that we’ve upgraded to FTTC, it should also be more stable and less prone to BT related faults.

Unfortunately i expect it won’t be long till i get used to my speedy connection, at which point i will no doubt find myself getting annoyed whenever surfing on the Internet on a connection that isn’t 37Mbps. But hopefully this type of connection will become the norm for everyone soon as Openreach continue their nationwide installation of the service. The benefits to businesses of faster broadband are obvious, especially for those that require a faster upstream speed. If anyone reading this is interested in the new FTTC service, please don’t hesitate to call me for more information.

Stuart can be reached on the normal Atlas number - 0333 666 3330

Thursday, April 26, 2012

The Atlas Team - Life With The Edge

Atlas customers may already have had the pleasure of speaking to new team member Mark Edge, who joined the company in the TSM team last month. Here's our introduction to Mark, in his own words.


I've always had an interest in technology since I was young... normally breaking objects and trying to fix them before anyone else noticed!

After various administration jobs, I took a job in IT, repairing faulty PCs and laptops. I started off without knowing what the inside of a PC looked like, but quickly developed the knowledge and skills to repair computers within hours, not the days it can take when dealing with some larger companies.

Taking this thirst for knowledge further, I am currently studying a foundation degree in ICT, to build up experiences of the different sectors of ICT, business concepts, hardware and networking, software development and website design. Some aspects of which will no doubt help in my job role within the Atlas Business TSM department.

The first few weeks have passed quickly and I am starting to get a grasp on all the different systems in use at Atlas, the knowledge building is progressing and this is when the real work begins...

My personal interests include both ends of the motor sport spectrum; from the high tech, glitz and glamour of Formula 1 to the action-packed, almost no-holds barred racing of the British Touring Car Championship. In addition to this I also try and play football and golf a few times a month, when the British weather allows it.

My other major interest is films. I don't know if this is a good or bad thing, but I will pretty much watch most films and normally end up at the cinema most weekends.

Everyone at Atlas welcomes Mark to the team, where we are certain he will be hugely successful.

Thursday, April 12, 2012

Atlas Get an 'Icy Reception'

April is always a challenging month for our project consultants and helpdesk engineers as they face an 'avalanche' of queries from customers requiring payroll year end support - unfortunately, the payroll year end comes 'weather' you like it or not. April 2012 is proving no different. Our customer Longcliffe Quarries based in Derbyshire realised they were 'skating on thin ice' and wanted to avoid the common mistakes made on the year end 'slippery slope'. They therefore requested some Atlas professional services assistance. Whilst being 'snowed under' with her workload Diane was willing to go the extra mile to ensure we had a happy customer.

Sorry if you found this blog article 'snow' joke. The pictures will help to explain the puns.

Have an 'ice' day.







Wednesday, April 04, 2012

Payroll 2012 Upgrade Help



Atlas are aware that, for Payroll customers, this time of year can be taxing (ha ha!), with year ends and upgrades to go through, HMRC submissions and endless forms to produce.


We've always tried to make Payroll year end as easy as possible for everyone involved and this year is no exception - our helpdesk has been as busy as ever and we're sure many of you have already had your questions answered by our experts at the end of the phone.


This year however, we've also got a new tool ready to help customers: our fantastic Payroll training videos!


Each video takes you through, step-by-step, how to complete various elements of your upgrade; from getting to grips with new legislation to performing the upgrade yourself; we've got you covered in our five videos for Payroll Year End 2012.


Click the links below to go to the video most appropriate for you. Or start on the Atlas YouTube page and work your way through from there.